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From solo therapists to group practices, we provide scalable billing solutions for mental health professionals

Tips for Accurately Completing Insurance Claim Forms


tips for accurately completing insurance claim forms

As a mental health practice owner, it's important to make sure that you're accurately completing insurance claim forms so that you can get reimbursed for the services that you provide to your patients. If you are not familiar with claim forms or insurance billing in general, the process of filling out these forms can be time-consuming and confusing. There are a few tips that you can follow to make it easier.


Double-check the patient's insurance information.

Before you start filling out the form, make sure that you have the patient's current insurance information, including their policy number and the name of the insurance company. We always recommend that you keep a copy of the patient’s insurance card on file, and ask about any updates to their insurance regularly. Always verify the information on the claim against what is on the insurance card for an exact match. This will ensure that the form is going to the right place, can be connected with the correct patient data at the insurance company, and that the patient is eligible for the benefits that you're claiming.


Use the correct CPT codes.

Each type of service that you provide has a specific CPT code that you need to use on the form. Make sure that you're using the correct code for the service so that the insurance company knows what you're billing for, and include any necessary modifiers to the code. You can utilize resources such as the American Medical Association to help with coding services correctly.


Include all the necessary documentation.

Many insurance companies require additional documentation in order to process a claim. Be sure to include any receipts, treatment plans, or other relevant documents that are needed. You can reference your contract with the insurance company to learn more about the additional documentation required for claim submission.


Have a billing service handle claim submission for you.

One of the most effective ways to ensure the accurate completion of insurance claim forms is to outsource the billing process to a billing service such as Practice Solutions. Our billers have the knowledge and expertise in billing that can help ensure claims are filed correctly, ultimately reducing denied claims and ensuring timely payment.


Practice Solutions is a billing service that specializes in helping mental health practice owners like yourself navigate the complex world of insurance billing. We handle the process of submitting your claims, following up on denied claims, and making sure that you get paid for the services that you provide. We offer unique specialization within the mental health field to help you avoid common mistakes and ensure that your practice is reimbursed quickly.


Accurately completing insurance claim forms is an important part of running a successful mental health practice. It is a time-consuming process but double-checking the patient's insurance information, using the correct codes, and including all necessary documentation will help. Signing up for billing services through Practice Solutions can give you access to additional knowledge and support from your biller in each of these categories, as well as providing you with peace of mind that your claims are being submitted and followed up on by an expert. Contact us today and a member of our team will schedule a free consultation to see if our services could be a good choice for your practice!


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