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The 5-Step Eligibility & Benefits Workflow Every Private Practice Must Use
1. Introduction: Stop Wrestling with Denials and Surprises Is your practice tired of wrestling with insurance denials, deciphering EOBs, and watching your revenue slip through the cracks? You are not alone. Handling insurance can create headaches, sleepless nights, and anxiety when there are no processes established. However, mastering one area—Eligibility and Benefits (E&B) verification—is a crucial component for preventing those costly, frustrating surprises for both you a


The 4 Patient Registration KPIs That Pinpoint Problems, Prevent Denials, and Boost Provider Utilization
Use Patient Registration KPIs to Step Out of the Day-to-Day Chaos Is your practice drowning in the endless, day-to-day tasks of patient registration? You’re juggling patient forms, checking insurance cards, and constantly feeling like you can’t leave your desk . We get it. We've seen practice owners get so caught up in the administrative chaos that they fail to see if the process is actually working . But here’s the brutal truth: Patient Registration isn’t just a task; it's


No More Patient Aging: Nailing the Checkout to Collect Every Dollar (The First Time)
Patient Checkout and Revenue Cycle Management You’ve finished the clinical work, the patient is getting ready to leave, and you think the session is done. But the truth is, a critical move for your practice’s financial health is about to happen: checkout . This step is often overlooked in Revenue Cycle Management, leading to the dreaded patient aging report. We've all heard the stories—or lived them—of medical bills showing up months or even a year later, causing patient frus


PHI 101: Everything Your Staff Needs to Know About Protected Health Information (Did You Know IP Addresses Are Now On the List?)
You entered private practice to focus on patient care, not to wrestle with bureaucratic rules. But here’s the tough reality: the process of getting paid hinges entirely on how meticulously you handle a few specific pieces of data— Protected Health Information (PHI) . If PHI seems vague or abstract to your staff, that's a problem. Getting the definition wrong is setting your practice up for unnecessary risk and compliance violations. We want to empower you to win the Claim Gam















































