Search


Pre-Flight Checklist: How to Stop Engineering Your Own Claim Submission Crisis
Ever feel like you’re flying blind when you hit "submit" on a batch of claims? You aren't alone. For many private practice owners, the Claim Submission process feels less like a business system and more like a game of "Wait and See." You spend your week doing the delicate, high-level work of healing patients, only to spend your Friday nights staring at a screen, wondering why your bank account doesn't reflect the hours you’ve put in. At Practice Solutions, we see this all the


The "Unfair Advantage": Why You Should Stop Doing Things You Only "Don’t Mind"
We have heard it a thousand times in discovery calls. A practice owner will tell us that they do not really mind doing the billing. They say it is just a few hours a week and they have a handle on it. Meanwhile, we are looking at their aging report and seeing tens of thousands of dollars sitting in the ninety day bucket. To a seasoned biller, that’s an irresistible garden of claims to be turned into revenue. When you say you do not mind doing a task, you are usually admitting


The Mirage of the Clean Aging Report: Why Net Collection Rate is the Metric That Actually Matters
Ever feel like you’re being gaslit by your own business? You sit down with your biller or log into your EHR, and the dashboard looks beautiful. Your Aging Report is "clean"—the 90-day bucket is empty, the 60-day is low, and everything seems to be moving along. But then you look at your bank account, and the math doesn’t add up. You’re sweating payroll, you’re delaying that new hire, and you’re wondering where the disconnect is. If this sounds familiar, you might be a victim o


The EHR Switch: Is a New System the Answer, or a Distraction?
Deciding to switch your Electronic Health Record (EHR) system is often born out of a moment of deep frustration. Maybe it’s a glitchy interface that adds twenty minutes to your day, or perhaps it’s a reporting feature that leaves you guessing about your practice’s actual health. In the billing world, we often see providers treat an EHR switch like a "fresh start." But if you aren’t careful, that fresh start can quickly turn into a "perfect storm" for your revenue cycle. In a


The Five Phases of a Professional Appeals Process (And Why Passion Isn’t a Strategy)
Ever feel like you’re shouting into a bureaucratic abyss? You’ve done the work. You’ve cared for the patient. You’ve submitted the claim. And then— BAM—denied. Your first instinct is probably a surge of righteous indignation. You want to write a three-page manifesto to the insurance company explaining why they are wrong. But here’s a hard truth we’ve learned from years in the trenches: In the world of Revenue Cycle Management (RCM), hope is not a strategy, and passion doesn’


Is Your Practice a “C” Student? Why a Practice Health Check is Your New Secret Weapon
You didn’t go to school to become a professional biller. You went to school to help people. But somewhere between that first clinical internship and hiring your ninth therapist, the "business stuff" started to feel like a particularly demanding houseplant that you just can't keep watered. If you’ve ever felt like your revenue is slipping through the cracks—or if you’ve ever been "voluntold" into running a business without a roadmap—it’s time to take a look under the hood. Wha

























