A clean claim starts before the patient even arrives. We verify every patient’s insurance eligibility and benefits upfront upon request to confirm active coverage and identify their financial responsibility (deductible, copay, etc.). This proactive step prevents downstream denials and ensures a smooth financial experience for everyone.

We post all insurance and patient payments with precision, analyzing every Explanation of Benefits (EOB/ERA) to verify correct payment according to your contracted rates.

We don't wait for you to flag a problem. Our team proactively investigates the root cause of every single denial, managing corrections, appeals, and communication with payers to secure the payment you've earned.

Our team continuously works your aging report, proactively following up with insurance companies on any unpaid or overdue claims to ensure nothing slips through the cracks.

We take the pressure off your front desk by managing patient statements and fielding their billing questions with professionalism and care (An optional add-on service called Patient Support).

We meticulously review and submit every claim for accuracy, ensuring a high first-pass acceptance rate that prevents payment delays.

You'll never be in the dark. We provide a clear, easy-to-understand bi-weekly report that gives you a complete picture of your practice's outstanding claims.