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Zero Doesn’t Mean Nothing: Decoding CARCs and the Art of Denial Capture
Ever stared at an ERA (Electronic Remittance Advice) that essentially looks like a giant goose egg? You see that $0.00 in the payment column and your first instinct is probably to sigh, close the window, and move on to the next claim—the one that actually has dollars attached to it. Stop right there. In the world of Revenue Cycle Management (RCM) , a zero-dollar payment is not "nothing." It is a high-stakes piece of financial intelligence. When you ignore those zeros, the p
