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Don’t Hang Up Without the Receipt: The Power of Call Reference Numbers
"The check is in the mail" is the oldest excuse in the book, and frankly, it’s wearing thin. If you don’t have a paper trail, you’re starting from zero every time you call. Think of a call reference number as your "save point" in the game. When you are forced to spend your precious time on the phone with a payer, you need a way to ensure that conversation actually counts for something. This is why I always tell our team: never, ever end a phone call with an insurance company
Overcome Falling Reimbursement Rates
Main Points Regain control of your business Predict billing for prospective clients Private insurance companies are doing to the mental...
3 Reasons Why You Need to Track Insurance and Patient Aging
An important aspect of owning a business and a practice is knowing what performance indicators are necessary to track in order to make...
